Small Training Provider of the Year
Fireground Pty Ltd
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Fireground is working towards its objective of being a leading provider of fire and emergency training in Australia. By contextualising training to each organisation the business works with, Fireground adds value to clients’ existing resources and capabilities while enhancing their skills to adapt to future changes effectively.
In recent years, Fireground has expanded its focus to work with multiple Indigenous organisations to assist them in gaining skills, experience and recognised qualifications that could lead to careers in Fire and Emergency Management.
Fireground includes clients in development workshops to embed relevant and cutting-edge industry knowledge in all its training materials so students are future-ready. Similarly, it welcomes student feedback at all stages to hone future programs.
Fireground takes pride in collaborating with clients to ensure training provided meets the requirements of the training package, but also fulfils the needs of the organisation, the industry and, of course, the student.
The Business Centre
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The Business Centre has supported and trained an incredible 25,000 people in 36 years.
The company prioritises a customer-centric approach to training and supporting individuals to start, grow and sustain small businesses, thinking of itself as so much more than a ‘training provider’.
The Business Centre’s pre-course engagement process assesses student interests, their ideas and their business and training goals to ascertain the best path forward and tailor the learning experience to them. This is supported by a unique one-on-one business coaching stream to guide students through the best possible learning journey to help them succeed in their industry.
And the results speak for themselves – in the annual student outcomes survey conducted by NCVER in 2019, The Business Centre rated at 92% for its training as a ‘personal benefit’ to respondents. The Business Centre also scored 94% for overall satisfaction as well as a non-dropout rate of 93%.